There are three things you can do if your wallet is not listed in Divly.
Request a New Wallet to be supported.
Import a Custom File.
Add Transactions Manually.
Note: We recommend requesting a new wallet as it's the best long-term solution. However, if you are pressed on time then the other methods may be more practical.
Request a New Wallet to be supported
Most of our File Imports are built using files customers have sent us. That is why we are very grateful when customers send us example files with transaction data. We only need to see the file structure to build an integration.
To request a new wallet, first search for your wallet in Divly. If Divly does not find it you will be able to write basic information about the wallet and then drag and drop the file into Divly. The team will then have received the request.
If you prefer you can contact us via our online chat in the bottom right corner in Divly. There you can send us the transaction file and share any other information.
We try to support as many wallets and exchanges as possible. This is a never ending process as new exchanges and wallets are always popping up.
Import Custom File
This option is commonly used when Divly does not support your wallet and there are a lot of transactions to import. You can read more about how to import transactions from any wallet or exchange.
You can easily rename your wallet in Divly to make it easier to organize.
Add Transactions Manually
This method is very useful if you only have a few transactions to import and can save a lot of hassle. You can either add new transactions to one of your existing wallets in Divly, or you can add an Empty Wallet and rename it.
You can add transactions one-by-one directly in Divly on the Transactions page. Click on the blue button Add Transaction to the right.
Choose whether it should be a Deposit, Withdrawal, Trade, or Transfer. Fill in the required fields, and then click Add Transaction.
For more information please see How do I manually add a transaction?