Since our inception, Divly has quickly risen to become one of the leading crypto tax platforms. However, this increased visibility has lead to scammers attempting to take advantage of our brand name for nefarious purposes.
As a crypto tax platform we allow our users to import transaction history information through API/CSV connections, providing a wallet address, or inputting data manually.
Seeing a balance on Divly is not evidence that you or anyone else affiliated with the account owns this cryptocurrency; it only indicates that these figures have been reported from the linked exchanges and wallets.
It is essential to understand that Divly simply reflects the data provided and does not verify ownership or actual possession of any digital assets.
Divly and its Employees Will Never:
🚫 Ask You for Your Seed Phrase
Your seed/recovery phrase is the key to your cryptocurrency holdings. Never share it with anyone. If someone asks for your seed phrase, they are attempting to gain access to your funds. If you have shared your seed phrase, consider your wallet compromised and your funds at risk.
🚫 Request Payments Outside of Our Official "Tax Report" Page
Any payments for services provided by Divly should be made strictly through the "Tax Report" page, or through links provided directly on Divly's customer support chat function on the Divly website.
🚫 Demand Fees to "Activate" or "Unfreeze" Your Account
We do not charge any fees to unlock or activate accounts. Any such requests are fraudulent.
🚫 Ask You to Send Coupon Codes, Amazon Gift Cards, etc.
Requests for non-monetary gifts as a form of payment are scams.
🚫 Contact You Outside of our Official Channels
If you are unsure whether communication you are having is with Divly please reach out to us via the chat function on our website.
🚫 Ask You to Set up a New Crypto Wallet
We will never request for you to set up a new wallet.
🚫 Set Up a Crypto Wallet for You
If someone else has set up a wallet for you it means they have access to it's seed phrase and can gain access to your wallet at anytime.
🚫 Direct You to Third-Party Websites for Form Filling
Always interact with us through our official channels. For direct communication, use our chat feature or email us at [email protected]
Divly Cannot:
⛔ Withdraw Your Funds
Divly only has read-only access to your crypto wallets. We cannot move or withdraw your funds.
⛔ Store Your Funds
Our platform is designed to calculate taxes based on the information from your linked wallets and exchanges. We do not hold or store any funds ourselves.
Known Scam Attempts
Be aware of these common scams reported by our users:
SCAM: Claims of "lost funds" in dormant accounts that require a payment to release.
SCAM: Claims that tax payments must be made to Divly to release your funds. All tax payments must go through tax authorities!
SCAM: Impersonators claiming they are Divly recruiters, asking for crypto transfers to proceed with job applications.
How to Stay Safe
Always verify the source of any communication claiming to be from Divly. Scammers often create a sense of urgency to provoke hasty decisions. Take your time to confirm requests through our official contact points, such as through our chat on the website.
Your security is our top priority. If you encounter any suspicious activity, please report it immediately to support@divly.com so we can take appropriate action and alert other users.
Thank you for trusting Divly as your crypto tax calculator. Let's work together to safeguard our community!