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Why don't you support coin XYZ?

transactions

Youri Lempers avatar
Written by Youri Lempers
Updated over 10 months ago

Unfortunately, we do not currently support your cryptocurrency. This is most likely because it is a small cryptocurrency, or that it uses the same symbol as a much larger cryptocurrency.
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How to resolve the issue

There are two ways you can update pricing for a specific coin / transaction:

  1. Request pricing support: Find the currency on Coingecko and contact Divly support to have it added. If this is successful, simply recalculate your gains in Divly and the warning will dissappear.
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  2. Manually add pricing: Edit the Transaction Value manually in Divly. Provide the value of the transaction in your local currency. For example, if you received 0.1 ETH that was worth a total of 201 EUR at that point in time, type in 201 as the Transaction Value.
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    Missing price information warning

For more information about how Divly manages market prices, see our article: How are market prices calculated.

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